Like-for-like has a specific meaning
A straightforward replacement broadly retains the existing position and suitable connections. Moving the toilet, changing the outlet arrangement or altering a concealed cistern can create a different job. A similar-looking toilet is not necessarily compatible with the existing waste and water connections.
Photograph the connections and the room
Send a full picture, a view of the accessible waste connection and the space around the toilet. Mention a concealed cistern or access panel. Floor condition, previous leaks and the area under the old toilet can affect what needs making good.
Supply, removal and finishing
Ask whether the quote includes the toilet itself, removal of the old fitting and any agreed disposal. Check whether flooring or wall repairs are included. The guide on our website states the fitting-supply assumptions; the job quote confirms them for your property.
Fixing a fault without replacing the toilet
If the problem is a running cistern or poor flush, a compatible component may solve it. A blockage is a separate diagnosis. Describe the symptom first, rather than assuming that replacing the entire toilet is the only option.
Arrange the next step
Explore toilet repairs and replacement. Our price guide explains the standard scope; request a total quote for your actual job.
Arrange help with your property
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