Replacing damaged tiles
Matching tiles are not always available. Let us know whether you have spare tiles and send their dimensions alongside photos of the damage. The backing surface and surrounding tiles affect the repair method and finish.
Grout and silicone have different jobs
Tell us whether the problem is in the grout between tiles or the flexible seal around a bath, shower or worktop. Failed joints may need more than a cosmetic touch-up, particularly where the surface underneath is damaged.
Agree the preparation and drying time
Access, removal of old material, surface preparation and product curing time form part of the plan. We explain when the area can be used again for the products and work agreed. Materials and the extent of the repair are confirmed in your quote.
